Thursday, October 27, 2005
Comparison of MediShield and Private Integrated Plans
a pdf file comparing medishield & private schemes. below is part of the write-up.
"One of the objectives of the MediShield reform is to promote a competitive medical insurance market which can offer Singaporeans greater choice of private insurance plans. When the reform was implemented on 1 Jul 2005, there was immediate benefit to Singaporeans as private insurers responded positively to the reform. Three existing insurers (AIA, Great Eastern and NTUC Income) significantly enhanced coverage for policyholders with hardly any changes to premiums. A fourth insurer (Aviva) was a new entrant to the market which introduced different insurance plans."
"One of the objectives of the MediShield reform is to promote a competitive medical insurance market which can offer Singaporeans greater choice of private insurance plans. When the reform was implemented on 1 Jul 2005, there was immediate benefit to Singaporeans as private insurers responded positively to the reform. Three existing insurers (AIA, Great Eastern and NTUC Income) significantly enhanced coverage for policyholders with hardly any changes to premiums. A fourth insurer (Aviva) was a new entrant to the market which introduced different insurance plans."
Thursday, October 20, 2005
steps to resolving your consumer issue
adapted from the article from Australian Consumers' Association, with local context added in.
Step 1: Know your rights! If you know what you're entitled to, you can ask for it with confidence.
http://statutes.agc.gov.sg/
the statutes website shows all the acts in singapore. some relevant acts applicable would be
1. CONSUMER PROTECTION (FAIR TRADING) ACT
2. SALE OF GOODS ACT
3. UNFAIR CONTRACT TERMS ACT
4. MISREPRESENTATION ACT
note: some acts are listed under english acts, so if u don't find it under the alphabet listing, take a look there
Step 2: Go to the source. Approach the retailer or organisation that provided the service and explain the problem as soon as possible.
call the company involved, and speak to the person who handled your transaction. some consumers find it better to sms, as there is proof of the conversation.
Step 3: Write a letter to the manager or the organisation's customer service department.
if it is still unresolved at this stage, a simple email, fax, or letter sent to the company would be good. give a reasonable dateline for the company to respond.
Step 4: Lodge a complaint. Approach the government or industry body that deals with complaints in that area, such as the fair trading/consumer affairs department, health complaints body or industry ombudsman.
at this stage, u may need some assistance from other organisations
1. CASE
2. NATAS
3. AEAS
4. FIDREC
5. RADAC
6. STB
Step 5: Lodge a claim with the small claims tribunal.
http://www.smallclaims.gov.sg/index.html
the small claims tribunal is a simple court procedure to resolve an issue that is still unresolved at this stage.
Step 1: Know your rights! If you know what you're entitled to, you can ask for it with confidence.
http://statutes.agc.gov.sg/
the statutes website shows all the acts in singapore. some relevant acts applicable would be
1. CONSUMER PROTECTION (FAIR TRADING) ACT
2. SALE OF GOODS ACT
3. UNFAIR CONTRACT TERMS ACT
4. MISREPRESENTATION ACT
note: some acts are listed under english acts, so if u don't find it under the alphabet listing, take a look there
Step 2: Go to the source. Approach the retailer or organisation that provided the service and explain the problem as soon as possible.
call the company involved, and speak to the person who handled your transaction. some consumers find it better to sms, as there is proof of the conversation.
Step 3: Write a letter to the manager or the organisation's customer service department.
if it is still unresolved at this stage, a simple email, fax, or letter sent to the company would be good. give a reasonable dateline for the company to respond.
Step 4: Lodge a complaint. Approach the government or industry body that deals with complaints in that area, such as the fair trading/consumer affairs department, health complaints body or industry ombudsman.
at this stage, u may need some assistance from other organisations
1. CASE
2. NATAS
3. AEAS
4. FIDREC
5. RADAC
6. STB
Step 5: Lodge a claim with the small claims tribunal.
http://www.smallclaims.gov.sg/index.html
the small claims tribunal is a simple court procedure to resolve an issue that is still unresolved at this stage.
Wednesday, October 19, 2005
consumer blacklist - 001
name: L.G.M. LIMITED (SINGAPORE BRANCH)
registration: F 05553K
hideout: 391B Orchard Rd #14-01 Ngee Ann City Tower B Singapore 238874
blacklisted for: violating the consumer protection (fair trading) act, 3-day cooling-off period
registration: F 05553K
hideout: 391B Orchard Rd #14-01 Ngee Ann City Tower B Singapore 238874
blacklisted for: violating the consumer protection (fair trading) act, 3-day cooling-off period
Monday, October 10, 2005
when is insurance not insurance?
DBS Singapore Personal Banking Insurance
u walk into a bank, requesting the bank to open a fixed deposit account. u walk out with a "regular savings plan". it turns out to be an investment-linked policy. if u look at the website, u will see that the word "insurance" is conspicuously missing. the term "assurance" is used instead, or even worst "moneyback".
u walk into a bank, requesting the bank to open a fixed deposit account. u walk out with a "regular savings plan". it turns out to be an investment-linked policy. if u look at the website, u will see that the word "insurance" is conspicuously missing. the term "assurance" is used instead, or even worst "moneyback".
Subscribe to:
Posts (Atom)